THE LAST-MILE SUPPORT LAYER

You know the task. The generic answer still does not fit.

Use local help when the missing piece is a city-specific option, a Chinese interface, or a real phone call—not when the task needs a doctor, lawyer, immigration adviser, bank, or emergency service.

START WITH THE TASK

Which kind of friction is stopping you?

Choose the closest example. The same request can be discussed before payment so you know whether it fits.

01 · FIND & COMPARE

“I need a reliable ordinary local service.”

Examples: short-term storage, an English-friendly tailor, a family gym, a cleaner, or another everyday provider in one city.

Possible output

A shortlist of up to three options, Chinese names, contact routes, what is actually confirmed, and what to check before booking.

02 · UNDERSTAND & ACT

“I cannot tell what to do next.”

Examples: searching the correct branch in AMap, understanding a short non-sensitive Chinese message, or comparing two everyday options.

Possible output

Plain-English steps, useful Chinese search terms, links, conditions that change the answer, and a backup if the first route fails.

03 · CALL IN CHINESE

“The provider only handles this by phone.”

Examples: a courier, storage company, restaurant, shop, station, or phone provider.

Possible output

One call of up to 15 minutes and a written summary of what was said and what you need to do next.

BEST FOR SEVERAL CONNECTED TASKS

7-Day Q&A Support

US$30 founding-user price

Up to 15 practical questions over seven consecutive days. A local-service shortlist of up to three options in one city can fit inside one question.

  • Normally answered within 24 hours
  • Questions can cover different everyday topics
  • No need to prepare a formal brief
  • Scope confirmed before payment
See the full 7-day scope →
BEST FOR ONE BLOCKED CONVERSATION

One Chinese Phone Call

¥30 up to 15 minutes

Send the number and a written brief first. Martin makes one ordinary call and reports back in writing.

  • Mainland China
  • Most calls arranged the same day
  • No pretending to be you
  • No identity check, money movement, or binding agreement
See the phone-call scope →
NOT THE RIGHT SERVICE FOR

High-risk or identity-dependent tasks.

  • Emergencies or urgent response
  • Medical diagnosis or treatment decisions
  • Visa, immigration, legal, tax, or investment advice
  • Banking, identity verification, passwords, codes, or moving money
  • Signing contracts, making binding decisions, or guaranteeing a provider's result
  • Large research, long translation, or contacting many providers
BEFORE YOU PAY

Send the real situation first.

Include your city, what you need completed, what you already tried, and your deadline. Martin will tell you whether it fits, which service is appropriate, and the payment route before work starts.

Do not send passports, medical records, bank information, passwords, or verification codes.

Email the task →